Terms and Conditions


1. Trinergy Limited trading as Core as the supplier of recreational services, sells all tickets and supplies all recreational services and facilities to you (the customer) including, but not limited to the aqua park, cable wakeboarding, equipment rental and maintenance, the condition, layout, construction, design, maintenance and use of inflatables, the presence of people or objects thereon, the surrounding areas and any other associated sporting activities or similar leisure time pursuits (recreational activities) in the Core venue subject to the following conditions:

1.1. By purchasing a ticket for or by using any of the facilities at Core venue, the customer on its own behalf and on behalf of any other participant for whom the customer is purchasing a ticket (the customer and such other participants each being referred to as a "Participant") agrees to be bound by these conditions. Any person accompanying a Participant (whether attending as a spectator or to supervise a child) is also deemed to be a Participant and shall be bound by these conditions.

1.2. To the fullest extent permitted by law, Core, its employees, directors and agents are not liable to any Participants for personal injury or death suffered by any Participants, save and except where this has arisen directly from the negligence of Core.

1.3. The Participant acknowledges that the recreational activities are dangerous with many inherent risks and hazards and as a consequence personal injury and sometimes death can occur and the Participant assumes and accepts all such risks and hereby waives the right to sue Core for any personal injury or death in any way whatsoever caused by or relating to the Participant's participation in such activities, save and to the extent caused directly by Core's negligence.

1.4. RISK WARNING: The use of aqua park, cable wakeboarding or any other equipment at any Core venue involves a significant risk of Participants suffering personal injury including the possibility of serious injuries, permanent disability or death. All Participants who engage in such recreational activities do so at their own risk.

1.5. Participants must behave at the Core venue in a responsible manner, and with respect for their own safety and the safety of others. Participants may be liable to other individuals for their injuries, if such injuries arise from irresponsible, deliberate or reckless behaviour.  Participants must pay for any damage caused to the aqua park, cable wakeboarding or any equipment at the Core venue as a result of irresponsible, deliberate or reckless behaviour.

1.6. The Participant agrees to pay the cost of and authorises Core to take all steps it considers reasonably necessary to protect his/her welfare in the event of personal injury, including the administration of any emergency medical treatment and ambulance transportation.

1.7. Children must be at least 6 years of age and at least 1 meter tall to use the facilities at any Core venue and when less than 12 years of age be supervised by a responsible adult. A maximum of 3 children can be under the supervision of 1 adult. Where a Participant is responsible for a child, the Participant agrees to be bound by these conditions on the child's behalf. The Participant takes responsibility for the child's safety and must directly supervise them at all times.

1.8. Participants must be in good health and free from any adverse medical conditions. For safety reasons, pregnant women, customers with pre-existing health issues or wearing casts are not permitted on aqua park, cable wakeboarding or any other equipment. If in doubt please seek medical advice.

1.9. While in any Core venue the Participant consents to images and video being taken for security or promotional purposes of Participants and children for whom they are responsible. Such images and videos will be the exclusive property of Core and the Participant agrees to the free publication and/or use in any form or media whatsoever of such images and videos, without payment or compensation.

1.10. All tickets remain the property of Core and cannot be transferred or resold. They are valid only for the date shown and are void if tampered with.

1.11. The Participants must comply with all signs or other directions of Core and Core may suspend or cancel the any Participant's access to recreational activities at any Core venue in its absolute discretion for non compliance with these conditions, or for reckless or careless conduct.

1.12. Participants must look after their own belongings at the Core venue. Personal items may get damaged if they are used in the aqua park, and Core shall not be liable for any loss or damage to Participants' property (howsoever caused) in the aqua park or engaging in other recreational activities at the Core venue.

1.13. If you or any Participant chooses to use any cloakroom or storage facilities offered by Core, we do not recommend storing any valuables there. Core shall not be liable for any loss or damage to Participants' property.

1.14. If you purchase a ticket for the use of the aqua park or any other equipment or facilities at any Core venue on behalf of another person, you and that other person both agree that you make that purchase as the authorised agent of that other person so that he/she will be bound by these conditions

1.15. Core reserves all rights to change the followings without prior notice and will not refund or claim for any compensation: change of the opening hours, close the entire park or any area inside the park, control the number of visitors to enter the park, close or cancel any park facilities, any measure taken due to the bad weather conditions, to hold any special activity or program, any measure or action by Core to ensure the guest safety or park security. Tickets will be replaced and rearranged to another session.

1.16. Core reserves the right to amend these terms and conditions or to terminate the availability of tickets without any prior notice.